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CRO & analytics

Checkout conversion up 87% for Greencrate

A grocery delivery app losing most buyers at checkout. Clean tracking showed where; four A/B tests fixed it.

Client
Greencrate
Year
2025
Channels
GA4 tracking, Funnel analysis, A/B testing
Duration
4 months
Greencrate Cover
  • +87%Checkout conversion
  • +$410kYearly revenue
  • 1.6sFaster checkout

The challenge

Greencrate spent heavily on app installs, but only 2.1% of sessions ended in an order. Their analytics could not say where people dropped off because half the events were missing or duplicated.

What I did

  • Rebuilt GA4 and app events so every funnel step was measured
  • Watched 300 session recordings and mapped every friction point
  • Ran four A/B tests: guest checkout, address autocomplete, saved wallets and pre-selected slots
  • Rolled out the winners as a one-step checkout

The results

Checkout conversion rose from 2.1% to 3.9% — an 87% lift worth about $410,000 a year in extra revenue, without a single extra dollar in ad spend.

+87% checkout conversion

We were about to raise our ad budget. Zayan fixed the checkout instead — the best money we spent all year.

Arif HossainCEO, Greencrate
Zayan Mirza I reply within 24 hours
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